ARTYOM MAKUSHCHENKO

ARTYOM MAKUSHCHENKO

House Manager

Dubai, UAE

Profile summary

Accomplished House Manager with 10 years of progressive experience in estate operations, transport management, and administrative support within the GCC. Track record of directing daily residence maintenance, vendor contracting, and transport operations across multiple strategic business units while maintaining strict security and privacy standards. Dedicated to delivering high service standards and coordinating complex travel logistics for high-profile principals.

Career highlights

Estate Operations and Maintenance: Directed daily estate operations, maintenance, and presentation for a premier residence located on Palm Jumeirah while managing financial records and procurement workflows.

Private Estate and Administrative Support: Provided dual capacity administrative and estate support to principals in Dubai, managing daily schedules, errands, and communication across Palm Jumeirah and Emirates Hills locations.

Transport Operations Management: Directed transport operations across 5 Strategic Business Units, overseeing dispatch, scheduling, and regulatory compliance while training staff through targeted skills workshops.

Key skills

ProfessionalFleet & Transport Logistics: 24/7 Operations Scheduling Dispatch Event Logistics Vehicle Fleet Maintenance Vendor & Contractor Oversight Household Budgeting Inventory Control Guest Relations Leadership & Team Development: Departmental Training Performance Management Cross-Functional Leadership International Travel Coordination Confidentiality & Privacy Standards Administrative Streamlining Estate Operations Vendor Oversight Event Coordination Financial Records

Professional experience

TRANSPORT SENIOR SUPERVISORJan 2021 - Jan 2026
JUMEIRAH Inside Burj Al Arab Pre-OpeningDubai, UAE

Directed transport operations across 5 Strategic Business Units, managing dispatch, scheduling, and regulatory compliance. Oversaw transport staff development through training programs and collaborated with internal departments on event planning during the 2021 to 2026 period.

  • Managed scheduling, routing, and fleet dispatch across 5 Strategic Business Units to optimize capacity.
  • Enforced strict adherence to safety and transport standards for regulatory compliance.
  • Trained and mentored transport staff through targeted skills workshops and regular feedback.
  • Aligned logistics and event transport planning with internal departmental objectives.
PERSONAL ASSISTANT / HOUSE MANAGERJan 2016 - Jan 2019
PRIVATE ESTATE / EXECUTIVE OFFICE (Palm Jumeirah & Emirates Hills)Dubai, UAE

Managed executive schedules, domestic operations, and principal communication across multiple high-value properties in Dubai. Handled property procurement processes, secured sensitive documentation, and coordinated daily administrative workflows.

  • Organized key events and managed complex business and family travel logistics.
  • Handled international employee onboarding and administrative workflows.
HOUSE MANAGERJan 2019 - Jan 2021
UHNW / UHNWI- Palm JumeirahDubai, UAE

Directed daily estate operations, maintenance, and presentation for a premier residence located on Palm Jumeirah. Managed household financial records, procurement workflows, and vendor contracting processes to maintain established service standards. Coordinated high-level guest arrival services, private events, and international travel logistics while enforcing security protocols.

  • Handled vendor and contractor selection alongside household inventory management.
  • Maintained strict security and discretion across all daily operations and estate services.
CROSS-TRAININGJan 2025 - Present
Jumeirah Inside Burj Al Arab

Transport / Buggy Manager

Education

Bachelor of PsychologyJan 2001 - Jan 2005
Samarkand State University
artma1010@gmail.comJan 2001 - Jan 2005
Samarkand State University -

Fleet & Transport Logistics: 24/7 Operations, Scheduling, Dispatch, Event Logistics, Vehicle Fleet Maintenance. Luxury Estate Management: Vendor & Contractor Oversight, Household Budgeting, Inventory Control, Guest Relations. Leadership & Team Development: Departmental Training, Performance Management, Cross-Functional Leadership. Executive Support: International Travel Coordination, Confidentiality & Privacy Standards, Administrative Streamlining. Accomplished Transport Manager with a proven track record in high-volume, 24/7 transport planning and operations. Directs a team of 180 drivers and boat captains while managing a diverse fleet of 170+ assets (vehicles, golf carts, and boats). Combines strong operational leadership with a commitment to maintaining elite service standards and issue resolution. Proactive House Managerwith strong skillsin enhancing client living environments and effectively resolving issues. Demonstrated ability to foster positive relationships and ensure client satisfaction. Proven track record of managing household operations efficiently and maintaining high standards of service.

Certifications

HIDDEN DISABILITIES SUNFLOWER CERTIFICATIONJumeirah Inside Burj Al Arab2025-01-01T00:00:00.000Z
CERTIFIED FIRST AIDERAmerican Health Institute / Departmental First Aider2024-01-01T00:00:00.000Z
MODULE IN PROFESSIONAL DEVELOPMENTThe Emirates Academy2023-01-01T00:00:00.000Z

Languages

Russian · Native

English · Fluent